TICKET POLICIES

Effective August 2026

SALES AND REFUNDS

All ticket and subscription sales are final. Tickets are nonrefundable except when Harmonia Stellarum cancels or reschedules a performance, as described below.

SINGLE-TICKET EXCHANGES

Single-concert tickets may be exchanged for another Harmonia performance during the same season, free of charge and subject to availability. Any difference in ticket price will apply.

Requests must be received no later than two hours before the performance for which the original ticket was purchased. Exchanges cannot be processed after the original performance has begun or passed.

To request an exchange, email office@harmoniastellarum.com.

Season-subscription tickets cannot be exchanged for another performance.

GIVING YOUR TICKET TO ANOTHER GUEST

Physical and PDF tickets are transferable. The ticket may be given to another person without notifying Harmonia. Whoever presents the valid physical or PDF ticket will be admitted.

For tickets not issued as transferable paper or PDF tickets, please contact office@harmoniastellarum.com before the performance so that we can update the attendee information.

PROMOTIONS

Promotional codes are valid only during the stated promotional period and may be subject to ticket or seating limitations. They cannot be combined with another discount or applied retroactively to a completed purchase.

RESCHEDULED PERFORMANCES

Existing tickets remain valid for the rescheduled performance.

A single-ticket buyer who cannot attend the new date may choose:

• An exchange into another available Harmonia performance during the same season.
• A coupon code equal to the amount originally paid, valid for another Harmonia performance during the same season.
• A refund.
• The opportunity to donate the eligible ticket value to Harmonia, to the extent permitted by law.

A subscriber who cannot attend the new date may give the physical ticket to another person or choose:

• A credit equal to one-seventh of the subscription price paid, applicable to a Harmonia subscription or ticket purchase through the end of the following season.
• A refund of that prorated amount.
• The opportunity to donate that amount to Harmonia, to the extent permitted by law.

CANCELED PERFORMANCES

If Harmonia cancels a performance, ticket holders will be contacted using the information supplied at purchase.

A single-ticket buyer may choose:

• An exchange into another available Harmonia performance during the same season.
• A coupon code equal to the amount originally paid, valid for another Harmonia performance during the same season.
• A refund.
• The opportunity to donate the eligible ticket value to Harmonia, to the extent permitted by law.

If no replacement performance is offered, a subscriber may choose:

• A credit equal to one-seventh of the subscription price paid, applicable to a Harmonia subscription or ticket purchase through the end of the following season.
• A refund of that prorated amount.
• The opportunity to donate that amount to Harmonia, to the extent permitted by law.

If Harmonia presents a replacement performance on the originally scheduled date, the existing subscription ticket remains valid. If the replacement is presented on a new date, the rescheduling provisions above apply.

QUESTIONS

For ticket assistance, contact office@harmoniastellarum.com.